Monday, March 2, 2009

A Filipina’s Excellent Customer Service on Trial

Was she just a victim of office intriga?

Saks Fifth Avenue’s jewelry department is lined with items like $3,000 David Yurman bracelets and $1,600 Anthony Nak earrings, and Cecille Villacorta was good at getting customers to buy them.

From 2000 to 2006, she brought in more than $27 million in sales, more than any of the other sales associates at the luxury department chain’s flagship store in Manhattan. In fact, she was the highest-grossing saleswoman in the store’s history, according to her lawyer, and was paid nearly $400,000 in her last year there.

But exactly how Ms. Villacorta, 52, of Manhattan, managed to rack up such sales figures is up for debate — and at the heart of her trial on charges of grand larceny and falsifying business records, which began Thursday in State Supreme Court in Manhattan.

Read the full story here…

3 scribbled something:

Anonymous said...

O, seems right to me!!! Cecille's sentence is stayed and her appeal granted "immediately" after her sentencing as promised by defense top-gun, GQ cover-boy, Joe Tacopina. There's more to come from Cecille's story...

ncis said...

Dig your blog Oliver!!!

Anonymous said...

Your blog keeps getting better and better! Your older articles are not as good as newer ones you have a lot more creativity and originality now keep it up!